Terms and Conditions
These Terms and Conditions govern your use of the Ladbrokes Casino website and services within the United Kingdom. By registering an account and accessing the platform, you confirm that you have read, understood and agreed to be bound by these Terms.
Eligibility
You must be at least 18 years of age and legally permitted to gamble under the laws of the United Kingdom. By creating an account, you confirm that all information provided is accurate and complete. Ladbrokes reserves the right to request proof of age and identity at any time.
Accounts may only be registered in your own name. You may not create multiple accounts or allow another individual to access or use your account.
Account Registration and Verification
To use the services, you must complete the registration process and provide valid personal details, including your full name, residential address and date of birth. You may also be required to verify your identity and address before withdrawals are processed.
Ladbrokes reserves the right to suspend or close accounts if inaccurate or misleading information is provided, or if verification documents are not supplied upon request.
Deposits and Withdrawals
Deposits must be made using payment methods registered in your own name. Credit cards are not permitted for gambling transactions in the UK. All financial transactions are subject to security and compliance checks.
Withdrawals are processed once verification requirements have been satisfied. Processing times depend on the chosen payment method and internal review procedures. Ladbrokes may request additional documentation before approving a withdrawal.
Bonuses and Promotions
Promotional offers are subject to specific terms, including wagering requirements, qualifying deposits and time limits. Bonus funds may not be withdrawn until all applicable conditions have been met.
Ladbrokes reserves the right to amend, suspend or withdraw any promotion at its discretion. Abuse of promotional offers may result in the cancellation of bonuses, confiscation of winnings and account closure.
Responsible Gambling
Players have access to deposit limits, time-outs, self-exclusion and other responsible gambling tools. Ladbrokes may intervene or restrict account activity where there are concerns regarding affordability or potential harm.
Participation in the national self-exclusion scheme (GamStop) will prevent access to the platform for the selected exclusion period.
Prohibited Activities
The following activities are strictly prohibited:
- Fraudulent or unlawful conduct.
- Use of automated systems or bots to place bets.
- Collusion with other players.
- Chargebacks or reversal of legitimate transactions without valid reason.
If prohibited behaviour is detected, Ladbrokes reserves the right to suspend or terminate the account and withhold funds where permitted by law.
Game Rules and Malfunctions
All games are governed by their individual rules and payout structures. In the event of a technical malfunction, all affected bets and winnings may be declared void. Ladbrokes’ records shall be considered final in resolving disputes related to gameplay.
Limitation of Liability
Ladbrokes shall not be liable for losses arising from misuse of the platform, failure of internet connectivity, technical interruptions or circumstances beyond its reasonable control.
Nothing in these Terms excludes liability where such exclusion would be unlawful under applicable UK legislation.
Changes to the Terms
Ladbrokes reserves the right to update these Terms and Conditions at any time. Continued use of the platform after changes are published constitutes acceptance of the revised Terms.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the relevant UK courts.